FREQUENTLY ASKED QUESTIONS
Yes, absolutely. We ensure our product images are accurate and taken from real product samples. Every item you see on our website is photographed to reflect the exact size, material, and design.no filters, no digital manipulation.
We offer a 100% Money-Back Guarantee. If you're not satisfied with your purchase, just email us at support@pumigoods.com within 30 days of receiving your order. No questions asked—we'll refund you!
Most of the time yes! Our products are handcrafted in small batches, so they do sell out fast. Hit the “Notify Me” button to get a heads-up when it’s back.
We offer a flat-rate shipping fee of $6.99 for all U.S. orders. Orders over $60 qualify for free shipping.
Yes! Many of our products like our bamboo toothbrush and neem comb are registered in the USDA BioPreferred® Program, ensuring verified biobased content.
Great question! All our products are made from natural, compostable materials like bamboo, neem wood, and loofah. We never "greenwash"our materials return to the Earth without leaving behind toxins or microplastics.
Standard delivery is between 3–6 business days after your order is placed. All items are shipped from our warehouse in Austin, Texas.
Absolutely. Our loofah pads are naturally hypoallergenic and chemical-free. They gently exfoliate without irritation, making them perfect for sensitive or eczema-prone skin.
Never. All PumiGoods products are cruelty-free and vegan no animal testing, no animal-based ingredients.
Just rinse and air-dry them after use. For brushes and combs, a quick wipe every few days helps. Keep them away from constantly wet surfaces and they’ll last months.
Yes! All orders over $60 qualify for free standard shipping anywhere in the U.S.
We're not just eco-friendly we're values-driven. We blend modern minimalist design with deep-rooted wellness traditions, and every product supports artisans, fair wages, and waste-free living.
No way. We never use artificial finishes or chemical treatments. What you see is exactly what you get pure, natural materials.